FAQs • Millville, NJ • CivicEngage

Can interest be waived?: Although we understand that things happen that may delay your payment, even if you have never been late before, we are unable to waive interest. Once a tax payment is considered delinquent, interest must be charged. Per state statute, the collector is required to collect interest on delinquent taxes. No one has the authority to waive delinquent interest.

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Tax Collector

1. When are tax bills mailed?: Tax bills are now mailed out once a year, usually in mid to late July, for all four quarters.

New bills are not mailed when there is a change in ownership. You must contact the tax office and request a bill to be sent.

2. How do I change my address?: Should you wish to change the address to where your tax bill will be sent, please fill out a change of address form, sign it, and return it with a copy of a photo ID to our Tax Assessor's Office:
P.O. Box 609
Millville, NJ 08332

If the name on the deed is a corporation or business, please submit in writing on your company letterhead the request to change the mailing address. If you have any questions, please contact our Tax Assessor's Office for further help at 856-825-7000, ext. 7610.

3. Can I obtain a receipt if I mail my payment?: If you would like to have a receipt sent to you, please enclose a self-addressed stamped envelope with your payment, and once the payment is received, we will return the receipt to you.

4. Can interest be waived?: Although we understand that things happen that may delay your payment, even if you have never been late before, we are unable to waive interest. Once a tax payment is considered delinquent, interest must be charged. Per state statute, the collector is required to collect interest on delinquent taxes. No one has the authority to waive delinquent interest.

5. I have a mortgage company; why did I receive an original bill?: Please note that if you have a mortgage company, the only way we can send information to your mortgage company is if we have a tax authorization form on file in our office, allowing us to do so. If we do not have a bank code on file, the system will generate an original bill which will be mailed to the owner of record.

A large number of mortgage companies use a paying agency for their tax payments, and these agencies receive an electronic file from us for every tax quarter, which includes every one of our tax lines. The companies will then select the ones they need to pay and return it with payment. Therefore, some mortgage companies do not send us a tax authorization, as they know they will be receiving an electronic file.

Should you have a question as to whether or not your mortgage company will be paying your upcoming taxes since you received the bill, please contact your mortgage company. They are the only ones that can give you a definite answer.

6. What do I do if I receive an advice only tax bill and my mortgage is satisfied?: Should you receive a tax bill with the words "FOR ADVICE ONLY" and your mortgage has been satisfied, please call the office. We will be more than happy to send you a tax authorization form to remove the mortgage information from your account.

Please note that you will need to use the "FOR ADVICE ONLY" copy to pay your taxes until your next billing.

7. What do I do if I sent a check for my taxes but received a delinquent notice?: Should you receive a delinquent notice and you previously paid by check, please call your bank to make sure the check has been cashed. If it has, and the bank can issue a copy of the back of the check, we have information on the back of the check which can be used to determine where the payment was applied.

If you call the bank and the check was not cashed, we may not have received your payment, or the payment was recently applied. Please contact our office by calling 856-825-7000, ext. 7611, to see if we received your check. Please have your check number handy.